Return & Refund Policy

Because of the nature of our products, we only accept refunds for products that don’t arrive at all or replace products that arrive damaged. 

To initiate a return or refund, please contact us via the contact form of this website with your name, order number, phone number, email address, and reason for request of return and/or refund. Our staff will contact you within 5 business days to follow up. We may ask you to provide photos of damaged products so we can improve our shipping and packaging in the future.


55 Lower Pine Street
Potsdam, New York 13676

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