Because of the nature of our products, we only accept refunds for products that don’t arrive at all or replace products that arrive damaged.
To initiate a return or refund, please contact us via the contact form of this website with your name, order number, phone number, email address, and reason for request of return and/or refund. Our staff will contact you within 5 business days to follow up. We may ask you to provide photos of damaged products so we can improve our shipping and packaging in the future.
